From Travel Pulse
As Amtrak officials prepare for a busy Thanksgiving holiday travel rush, the company recently posted record ridership, revenue and earnings for the last fiscal year.
In the 2017 fiscal year, Amtrak boasted 31.7 million passenger trips, an increase of 1.5 percent from the previous year. The rail company also revealed it generated $3.2 billion in total revenue and $194 million in operating earnings.
Amtrak’s success was spread across all of its service lines in the United States, including the Northeast Corridor growing by one percent, state-supported services climbing by 2.1 percent and long-distance routes increasing by 0.9 percent.
Additionally, the rail company achieved a new record for cost recovery, covering 94.7 percent of its operating costs with ticket sales and other revenues.
“Amtrak had a record-breaking year in 2017. To our customers and partners, we thank you for your business. To our employees, we commend you on your dedication and service,” Amtrak Co-CEO Wick Moorman said in a statement. “More and more people are choosing rail travel and for good reason. Amtrak offers a more comfortable and convenient travel experience with great amenities such as free Wi-Fi on most trains, plenty of leg room, and no middle seat.”
Amtrak has also made other changes and improvements over the last year, including the completion of a more than $420 million repair and renewal infrastructure project and the streamlining of the company’s senior management structure.
From a passenger perspective, Amtrak also improved its Wi-Fi service on the Acela Express, increased membership in the company’s guest rewards program by 19 percent and launched a national partnership with Lyft.
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Copyright 2017 Southern Arizona News-Examiner